Frequently Asked Questions
FAQs for Lushify Cleaning Service
Scheduling a cleaning service with Lushify is simple and convenient! Fill out our online form with your contact information, cleaning preferences, and desired date and time, or schedule a free consultation via Calendly to chat with one of our representatives at your convenience.
Absolutely! Lushify understands that every space is unique and may require special attention or customized cleaning services. Whether you have specific cleaning preferences, need to address certain areas of concern, or require specialized cleaning techniques, our team is here to accommodate your needs. Simply let us know your requirements when scheduling your appointment, and we will tailor our services to meet your expectations.
The health and safety of our clients and cleaning professionals are our top priorities. In response to the COVID-19 pandemic, Lushify has implemented enhanced cleaning protocols and safety measures in accordance with CDC guidelines. This includes wearing personal protective equipment (PPE), practicing social distancing whenever possible, using EPA-approved disinfectants, and regularly sanitizing our equipment and high-touch surfaces. Rest assured that we are taking every precaution to ensure a clean and safe environment for our clients.
Yes, Lushify provides all the necessary cleaning supplies and equipment needed to perform our cleaning services. Our team arrives fully equipped with high-quality, eco-friendly cleaning products and state-of-the-art cleaning tools to effectively clean and sanitize your space. If you have any specific preferences or requirements regarding cleaning products, please let us know, and we will do our best to accommodate your needs.
We understand that unforeseen circumstances may arise, and plans may need to be adjusted. If you need to cancel or reschedule your cleaning appointment, we kindly ask for at least 24 hours’ notice to avoid any cancellation fees. We value our clients’ time and strive to provide flexible scheduling options while maintaining our commitment to reliable service. Please contact us as soon as possible if you need to make any changes to your cleaning appointment, and we will do our best to accommodate your request.
Our work is 100% guaranteed. If you are not satisfied, please contact us within 24 hours of service, and we would be happy to schedule a visit to re-clean any unsatisfactory areas to ensure your complete satisfaction.
No, it’s not necessary for you to be home during your cleaning appointment. While we do enjoy talking with our customers, if your schedule requires you to be away, that’s not a problem. We just need to know how you would like us to gain access to your home.
To maximize our efficiency, we ask that you tidy clutter and personal items to allow us to focus on providing the best possible service during your cleaning appointment.
No, we are not a franchise. Lushify is a family-owned business that is passionate about providing detail-oriented cleaning services to our clients.
Yes, for your convenience, we accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS.
Yes! Your safety and protection are our top priorities. Lushify is fully insured and bonded to provide you with peace of mind during your cleaning service.